Hello!

We are transforming the lettings industry - for the better.

​Not least, because we guarantee expertise and fair fees for our professional lettings and management services. 

We are delighted to also now be working with our sister company THE ETHICAL HOUSING COMPANY (EHC). EHC are buying properties direct from owners - get in touch if you have property to sell! We can buy them empty or tenanted, single dwellings or portfolios. 
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​Please hover over/click on the boxes below for more information about us...and if you like what you read, then why not get in touch?

We believe our whole ethos and high standards show how all letting agents should operate. FOR TENANTS, we have NO FEES (for some time now ahead of the Government banning them). We support tenants to help manage their rent and sustain their tenancies (preventing evictions). We check properties before letting, and regularly when managing them. We don’t exclude someone just because they are claiming benefits. FOR LANDLORDS, we charge fair fees with no hidden costs or mark-ups (which are common practice in the industry). We also tightly control the financial management of properties and ensure legal requirements are met.

With over 18 years quality experience in the UK housing sector, managing 10,000s of private and public tenancies and properties, we know what we’re doing to save you money, time and hassle. We are professionally qualified, accredited and insured. Carla Keegans has held Chartered Member status with the UK Chartered Institute of Housing since 2001 and regularly speaks at housing events.

We aren’t just in it for the money! We are a Community Interest Company (CIC) that chooses to help people in housing need and have a positive impact in the communities and housing markets we operate in.

We use our expert knowledge, networks and experience to support landlords and tenants when navigating the complex world of public and other agencies who impact upon the private rented sector. We cut through bureaucracy and find solutions.

We pride ourselves on our professional and personal customer service. Whether you’re a landlord or a tenant, you will receive an unrivalled service…because we care about what we do. We are in this to make private renting brilliant! Millions of people now live in privately rented homes with 100,000s of landlords, and we’re here to help.

We have big plans! We want to be the biggest and best agency so that we can have the biggest social impact. As a social enterprise lettings agency we care about the commnities we work in. Working with our sister company The Ethical Housing Company we are now investing in local communities, often deprived areas, to purchase properties so we can let them out at affordable prices for the long-term. We look after our properties and so help to retain values in communities where bad landlords have caused decline.

Director profile

Carla Keegans MSc CMCIH

Carla is a well-known UK housing professional and has worked across the country for the past 18 years; from Northumberland to the City of London; from trainee to Director! She has managed 10,000s of property assets and tenancies, both public and private, and understands the needs of landlords, tenants, investors, and agencies. She is a long-standing Chartered Member of the Chartered Institute of Housing, has achieved several related academic qualifications, and is interested in all things housing!

From Redcar, Carla has chosen to return home to establish the business, which she hopes can benefit the local community, landlords and tenants, and help inspire other local businesses to also give back to their community. 

Carla believes passionately that everyone should have a home and as such works to bring influential people, organisations and investors into the region.